Turnaround and Shipping

Orders ship from our location in Miami, FL within 12 to 14 business days. The shipping service chosen at checkout is based on the estimated speed at which the carrier will deliver your package once it leaves our facility and has no effect on the speed at which your order will be processed.

Filigree Jewelry has a 20 business day processing time and cannot be rushed.

Shipping times given at checkout are estimated by the carrier.  Unfortunately, we cannot guarantee the shipping time the carrier has provided  

USPS is unable to provide guaranteed delivery dates for any order.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow 12-24 business hours for the postal service to process the package, as it must be scanned at the location of departure before you are able to follow the shipment. Unfortunately, once a package has left our hands we are not responsible for carrier delays and do not offer refunds based on carrier delays.  

 

If you think you should have received your order by now, please Contact Us with your order number and we will look into the status of your order for you!