Couture and Concierge orders ship from our location in Miami, FL within 5-7 business days. If you need something faster, we'd love to help! Just Contact Us and we will do everything we can to make it happen!

Please allow up to an additional 3 business days for orders that are placed during major sales or which contain free gifts.

Filigree Jewelry has a 14 business day processing time and cannot be rushed.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow 12-24 business hours for the postal service to process the package, as it must be scanned at the location of departure before you are able to follow the shipment.

If you think you should have received your order by now, please Contact Us with your order number and we will look into the status of your order for you!