FAQs

Every design is handmade. We set up each design, hand-thread the machine, hoop each item and trim each fabric, thread and then hand iron before we package and ship to you! There is a lot of thought, time and care put into each item. We are not a factory, so please anticipate a turn-around time of 5-7 business days. 

You may place an order for an item or a custom order by emailing or contacting us. When the order is received, you will receive an invoice. Once your invoice is paid, production will begin on your personalized order. Please note, once production has started we can no longer offer refunds.

 

 

We appreciate your business and look forward to creating something special for you!